On this page you GetSupport
Our goal is to get your machine up and running as quickly as possible.
Let us know what’s going on with your plotter or large format printer.
You can upload multiple pics or a short clip from your smart phone or computer.
We’ll contact you with a diagnosis or for more information and then decide if the problem needs on-site service or if the problem can be fixed remotely (see below for remote services). Let us know if you need an estimate.
We have an inventory of parts and access to MFG parts fulfillment warehouse’s.
Talk directly to a technician
TeamViewer
We use remote sessions to configure computer settings because something changed or was updated or not updated. TeamViewer remote session is used by major companies like Toyota, Coca-Cola, Samsung, and M-TECHS. Anyone who's done some IT work has probably used TeamViewer. Click the TeamViewer icon button below to download the app. and then install. After installing provide the "id" and "password" for the remote session to start.
